IMAGE-BASED LOGO DESIGN

• After checkout, you will receive a contract that must be signed before any work can begin. After signing, please email the information required for your design to sales@fxyggraphics.com in order to officially start the design process. Failure to do so will result in order delays.
• During the design process, all communication will happen via email. (Be sure to read the TERMS & CONDITIONS for more information on the communication policy and Do Not Disturb clause). Feel free to check the Client Portal for updates on your order.
• Proofs will be sent via email within the listed turnaround time. Review proofs and check for any errors, misspelled words, or missing information. Any changes you would like made to the design should be provided during this step. Foxxygirl Graphics allows 3 FREE revisions, any additional revisions will result in an additional fee.
   
• After the revisions process (or if no changes are needed), the final files of your designs will be sent via email. Once final files are sent no more edits will be made to your designs.
   
• (Print Orders) After the revisions process (or if no changes are needed), the final files of your designs will be sent via email and the printing process will begin. Your order will be shipped to you within 7-14 business days after you have approved your designs.

Design Services (Includes Acuity Revamps): 5-7 Business Days

Website Services: 7-21 Business Days

Print Services: Prints are processed as soon as designs are approved. Shipping Times vary but are usually within 7-14 business days.

Branding Bundles: 7-21 Business Days

Rush Order

Design Services: 1-2 Business Days

Website Services: 7-14 Business Days

Revision Turnaround Time:

Once proof has been sent, if changes are needed

Regular turnaround time: 5 Business Days

Rush order turnaround time: 1-2 Business Day

• Professional & High-quality photos, HEX codes, & a clear vision for your branding are required. If you are unable to provide this your order will be canceled. I will not freestyle designs, please be very clear in what you want for your design to make this process quick and easy.
• Processing Time begins once all required information is sent.
• After purchasing a service, you will have 2 business days to email all required information for your project to slaes@fxyggraphics.com. Failure to do so will result in order cancellation and a 50% cancellation fee.
• Once the necessary information is received the processing time begins.
• Files will be sent via the email provided for approval.

• Foxxygirl Graphics offers 3 FREE revisions after that a fee will be applied for additional changes
• Drafts are considered property of Foxxygirl Graphics and must not be posted or used in any way. Posting or sharing will result in order cancellation.
• Once designs are approved, no changes will be made.
• Be sure to check for any spelling errors, missing information, etc. before approving the designs.

Read FULL terms here: https://www.fxyggraphics.com/policies